Team Domenica Complaints Policy Easy Read
What do we mean by feedback?
Feedback can be positive or negative feelings about a thing or experience.
Feedback helps us improves and celebrate success.
Negative feedback is called a complaint. It is when something does not meet expectations.
In all cases we aim to...
Listen to your concerns and take them seriously.
Act fairly and quickly.
Respect everyone’s privacy.
Positive feedback will be shared with the right people.
