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Read our Accessibility Statement

Accessibility Statement for Team Domenica

Team Domenica is a social enterprise charity and a Specialist Further Education College, creating bright futures for young people with learning disabilities.

Website accessibility is very important to us, and our website has been designed and tested with this in mind. We want to make sure that the widest possible audience can use our website, to find the information they need, and fully understand how we support people with learning disabilities.

My Computer My Way has advice on making your device easier to use if you have a disability.

How accessible is this website?

We’re working hard to be fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. Any issues we currently know about are listed in the ‘Non-accessible content’ section of this statement.

Feedback and contact information

If you need any information on this website in a different format – like an accessible PDF, large print, easy read, audio recording or braille, please contact us by emailing or call 01273 894560. Feedback can also be provided using our accessible feedback form.

Reporting accessibility problems with this website

We’re always looking for ways to develop and improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:, complete our feedback form or call 01273 894560.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

At Team Domenica, we are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our Content

To make our website content as easy to read as possible, we try to produce easy read versions of our important information, such as:

  • Programmes Information
  • Day Service Information
  • Vision and Values
  • Safeguarding Policy
  • Financial Support Policy

Browse all our easy read documents here:

You can also request an easy read version of our publications if it isn’t already available on our website by emailing

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Currently access to the mini-shopping cart, if no items are in the cart, is hidden. This flags as an accessibility issue since there are focusable elements within the cart – but we do not believe it needs ‘fixing’ since it is remedied as soon as an item is in the cart.
  • We use carousels to display products, image galleries, and news stories. When there are four or fewer items to display, an accessibility warning displays because the ‘next / previous’ buttons are not loaded. We do not believe this needs ‘fixing’ since there is no need for navigation when there are fewer than four or fewer items to display.
  • There are instances where we use white text on top of a sharp blue background. In some cases, this text is at a font size which means the contrast ratio is not quite high enough. We are working to introduce a contrasting colour combination that would pass the required accessibility regulations.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Disproportionate burden

Some items have been identified as a disproportionate burden to the charity. We have made this decision based on the assessment of the:

  • the burden that making those things accessible places on our organisation
  • the benefits of making those things accessible


The following items are deemed a disproportionate burden:

  • Heading elements are not in a sequentially descending order. We are placing this under ‘disproportionate burden’ because the way the website is built means that page modules can be added to a page in any order, and later moved around. Each module contains a Heading which may be an H2, H3, or H4 element. It would be a practical impossibility to ensure that heading elements are sequentially ordered – and to keep them there.
  • Making some historic documents accessible (for example, past Impact and Annual Reports) would be disproportionate to the benefit due to size, formatting, time and cost. Our next Impact Report will be made as an accessible document.


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are currently working on making essential downloadable documents accessible, or replacing them with accessible html web pages.

This work will be completed before 31 October 2024.

Any new PDFs or Word documents we publish will meet accessibility standards.

Third party content

We currently do not present third party content beyond logos and links to external pages, which we have no control over. In the future, we may be required to upload documents that support our work. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.

Video content

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before 23 September 2020 which may not have captions. We have added captions and transcripts where possible but where we cannot, this content is considered exempt from the regulations. All new video content we produce has appropriate captions so that they can be followed easily.

Online Maps

Our website includes the use of online maps to show our geographical location information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.


Preparation of this accessibility statement

This statement was prepared on 2 April, 2024. It was last reviewed on 2 April, 2024.
This website was last tested on 2 April, 2024. The test was carried out using the software provided by and implemented by David Horn at Ethical Digital Studio (T/A David Horn Design Ltd.).
Testing was completed against WCAG 2.2 as the latest version of WCAG at the time of testing.