Job Description
Team Domenica is a Brighton-based, social enterprise charity helping people with learning disabilities find and retain paid work. As Assistant General Manager, you will support the General Manager in the leadership and smooth running of our pub. You will be work alongside the General Manager driving operational excellence, ensuring outstanding guest experiences, and motivating a team to uphold the brand standards that define a premium establishment. Our gastro pub will be unique as it will not only serve exceptional seasonal dishes, and a curated selection of local ales and fine wines, but will also be a training site during the day for our young people with learning difficulties, ‘Candidates’, supported by the Training Mentors.
Contract Details
CONTRACT: Permanent, full-time
SALARY: £35-40,000 depending on experience
LINE MANAGER: General Manager
LINE REPORTS: Front of House Staff
How to apply
To apply for this position, please send a copy of your CV and a covering letter to: hr@teamdomenica.com
Shortlisted candidates will be emailed a Team Domenica Application Form to complete and return prior to interview as part of our Safer Recruitment policy.
Responsibilities and Duties
- Support the General Manager in all aspects of pub operations
- Lead and motivate the front-of-house team, ensuring consistently high service standards
- Oversee daily floor operations, bar service, and customer interaction
- Manage rotas, recruitment, onboarding and staff training
- Assist with financial targets, including sales growth, labour costs and stock control
- Monitor and maintain compliance with licensing, health & safety and food hygiene regulations
- Promote high quality food, drink and guest experience
- Drive marketing initiatives, events and local community engagement
- Deputise for the General Manager in their absence, taking full responsibility for the venue
- Contribute ideas to improve service, atmosphere and business performance
- This list should not be regarded as exclusive or exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within their role
All staff have the duty to:
- Maintain the health and safety of themselves, colleagues and candidates as well as the public and visitors to Team Domenica.
- Prioritise the safeguarding of candidates by following the procedures and principles laid out in our policies and associated legislations.
- Promote equality of opportunity and respect difference and diversity with the Team Domenica community.
- Maintain a professional stance while at work, including being a positive advocate of the work of Team Domenica.
Requirements
Experience
- Proven experience as an Assistant Manager, Deputy Manager or Duty Manager in a premium pub, gastropub, or similar high-end hospitality venue (essential)
- Good understanding of licensing, food safety, and health regulations (essential)
- Strong commercial awareness and financial acumen (Budgets, KPI’s) (essential)
- Passionate about food, drink, and creating memorable customer experiences (essential)
Qualifications
- Personal Licence holder (desirable)
- Level 2 or 3 Food Safety Certification (desirable)
- First Aid at Work (preferred)
Personal Specification
- Strong leadership and people development skills
- Ability to thrive in a fast-paced, customer-focused environment
- Exceptional organisational, communication, and problem-solving abilities
Benefits
- Company Sick Pay: (post probation) 15 days in any 12-months rolling period for eligible employees
- Employee Assistance Programme
- Workplace Pension Contribution: 3% employer, 5% employee
- Staff Discounts: 25% discount in our cafes and coffee products.
- Family friendly policies.
What to expect
Team Domenica is a Brighton-based charity supporting young people with learning disabilities – our candidates – into paid employment. We create futures for the individuals we support, helping them to discover their full potential, live happy fulfilled lives, and feel included within the local community.
Team Domenica is committed to the safeguarding and protection of young people and vulnerable adults. Employment will be subject to the receipt of two satisfactory professional references and enhanced DBS certificate. Safeguarding Training will be given once the successful candidate begins their role.
Team Domenica is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.
As part of our recruitment process, Team Domenica collects, stores and processes personal data relating to job applicants.
Please refer to our Safer Recruitment Policy for information regarding all of the steps in our recruitment process and to find out more about how we use and protect the information you provide.
