Job Description
We are opening a new premium pub offering fresh, innovative food in a warm, welcoming setting. Our menu is built on seasonal, locally sourced ingredients, crafted with creativity and care. We pride ourselves on delivering exceptional quality and memorable dining experiences in an inclusive and supportive environment.
In partnership with our parent charity Team Domenica, we also serve as a weekday training ground for young people with learning disabilities. Through this collaboration, we help individuals gain valuable skills, confidence, and real-world hospitality experience — supporting them on their journey toward employment and independence.
We are looking for enthusiastic and professional individuals to join our Waiting Team. You will be the face of our pub, ensuring guests receive warm, attentive service and enjoy a truly memorable dining experience.
You’ll be part of a supportive, inclusive team that values passion, teamwork, and care — both for our guests and for one another.
Reporting
LINE MANAGER: General Manager/Senior Team
How to apply
To apply for this position, please send a copy of your CV and a covering letter to: hr@teamdomenica.com
Shortlisted candidates will be emailed a Team Domenica Application Form to complete and return prior to interview as part of our Safer Recruitment policy.
Responsibilities and Duties
- Deliver an exceptional customer experience with professionalism and warmth.
- Take orders accurately and serve food and drinks promptly and efficiently.
- Maintain a clean, organized, and welcoming dining area at all times.
- Work collaboratively with kitchen and bar teams to ensure smooth service.
- Engagement with Team Domenica trainees during weekday sessions, supporting their hospitality training and confidence building.
- Uphold all health & safety, food hygiene, and allergen standards.
- Handle customer queries and resolve issues with a positive attitude.
- This list should not be regarded as exclusive or exhausted as the post holder may be required to undertake other reasonably determined duties and responsibilities in line with their role
All staff have the duty to:
- Maintain the health and safety of themselves, colleagues and candidates as well as the public and visitors to Team Domenica.
- Prioritise the safeguarding of candidates by following the procedures and principles laid out in our policies and associated legislations.
- Promote equality of opportunity and respect difference and diversity with the Team Domenica community.
- Maintain a professional stance while at work, including being a positive advocate of the work of Team Domenica.
Requirements
Experience
- Previous experience in a customer-facing role within hospitality is preferred.
Qualifications
- Level 2 Food Safety & Hygiene Certificate (Required)
Personal Specification
- Strong communication and teamwork skills.
- A genuine passion for providing excellent service.
- Attention to detail and ability to multitask in a fast-paced environment.
- A friendly, approachable manner and positive attitude.
- Commitment to inclusive and welcoming hospitality for all guests and colleagues.
Benefits
- Employee Assistance Programme
- Workplace Pension Contribution: 3% employer, 5% employee
- Staff Discounts: 25% discount on beverage and 50% discount on food items
- Complimentary meal during shift worked
Team Domenica
Team Domenica is a Brighton-based charity supporting young people with learning disabilities – our candidates – into paid employment. We create futures for the individuals we support, helping them to discover their full potential, live happy fulfilled lives, and feel included within the local community.
Team Domenica is committed to the safeguarding and protection of young people and vulnerable adults. Employment will be subject to the receipt of two satisfactory professional references and enhanced DBS certificate. Safeguarding Training will be given once the successful candidate begins their role.
Team Domenica is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.
As part of our recruitment process, Team Domenica collects, stores and processes personal data relating to job applicants.
Please refer to our Safer Recruitment Policy for information regarding all of the steps in our recruitment process and to find out more about how we use and protect the information you provide.
