Casual Café Assistant

Job Description

Our cafe assistants within Team Domenica are responsible for supporting the daily operations within the cafe in line with Health and Safety and Food Safety legislation. A Cafe Assistant is responsible for creating a welcoming environment and providing excellent customer service.

How to apply:

To apply for this position, please send a copy of your CV and a covering letter to: hr@teamdomenica.com

Shortlisted candidates will be emailed a Team Domenica Application Form to complete and return prior to interview as part of our Safer Recruitment policy. We reserve the right to close the position early and would encourage an early application.

LINE MANAGER: Head of Hospitality

START DATE: ASAP

Must be able to work Weds and Thurs

Responsibilities and Duties

This role will be based across various sites in Brighton, as stipulated above. Depending on their roles, our staff can be required to work in a range of different sites, including our main training centre, enrichment site, training cafes and employer’s premises.

Café and customers

Create a welcoming atmosphere for customers and encourage their return to the café.
Prepare food and drinks in accordance with the manager’s specifications in a safe, hygienic and timely manner.
Ensure that the café is clean, well-stocked and well presented at all times.
Adhere to the daily, weekly and monthly cleaning rota for the kitchen and café and update the Food Safety (SFBB) diary daily.
Protect the health, safety and wellbeing of all staff and customers.
Develop positive and direct relationships with all candidates, staff, volunteers and customers.
Take responsibility for the constant quality of our products.

Candidates

Be an ambassador for our candidates training and work openly with education staff.
Keep candidates safe and adhere to our Safeguarding Policy
Communicate effectively and have empathy with candidates with a diverse range of learning needs

Ensure all candidates are treated with equal respect and compassion
Make sure candidates adhere to food hygiene standards and perform tasks safely
Support candidates to gain independence and confidence across all areas of the café – barista, till, customer service, food prep, baking.
This list of duties should not be regarded as exclusive or exhaustive as you may be required to undertake other reasonably determined duties and responsibilities.

All staff have the duty to:

Maintain the health and safety of themselves, colleagues and candidates as well as the public and visitors to Team Domenica.
Prioritise the safeguarding of candidates by following the procedures and principles laid out in our policies and associated legislations.
Promote equality of opportunity and respect difference and diversity with the Team Domenica community.
Maintain a professional stance while at work, including being a positive advocate of the work of Team Domenica.

Requirements

Experience

Experience in hospitality/catering/barista and a willingness to transfer knowledge and skills
Knowledge and/or experience of working with young people with learning disabilities is preferable
Up to date knowledge and genuine interest/ passion for the coffee business.

Qualifications

Level 2 Food Hygiene Certificate (desirable)

Person Specification

Strong communication and interpersonal skills
Ability to multitask, be adaptable and swap duties often at short notice
Respect to diversity
An engaging and friendly personality with a positive can-do attitude
Empathy and understanding are essential.

What to expect

Team Domenica is a Brighton-based charity supporting young people with learning disabilities – our candidates – into paid employment. We create futures for the individuals we support, helping them to discover their full potential, live happy fulfilled lives, and feel included within the local community.

Team Domenica is committed to the safeguarding and protection of young people and vulnerable adults. Employment will be subject to the receipt of two satisfactory professional references and enhanced DBS certificate. Safeguarding Training will be given once the successful candidate begins their role.

Team Domenica is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.

Shortlisted candidates will be emailed a Team Domenica Application Form and a voluntary Equality, Diversity & Inclusion Survey to complete and return prior to interview as part of our Safer Recruitment and EDI policies.

As part of our recruitment process, Team Domenica collects, stores and processes personal data relating to job applicants.

Please refer to our Safer Recruitment Policy on our website for information regarding all of the steps in our recruitment process and to find out more about how we use and protect the information you provide.